0113 274 2638 (Mon to Fri 9am to 5pm)
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Returns & Exchange

We hope and expect that you will be delighted with your order. However if you wish to return your purchase or organise an exchange please follow the instructions below.

If you are not fully satisfied with your product(s) upon receipt you can return them in good condition, within 30 (thirty) days of receipt for a refund or exchange. Please note that all return postage charges are non refundable unless the products are faulty.

Goods may not be returned without prior authorisation. To return any items (other than discrepancies and faulty or damaged items), please contact Select Homeware by telephone or email. Select Homeware may not authorise the return of unwanted items after this time.

The cost of returning and insuring the items is the responsibility of the customer. Returns need to be safely packed, unused, in their original undamaged packaging and fit for resale. Any import duties and original delivery costs are non-refundable. Refunds will be made when the items have been safely received and inspected.

If you would like a refund or exchange please contact us on 0113 274 2638 or email us at sales@selecthomeware.co.uk for a returns form, quoting your order number.

Upon receipt, we will refund you in full (including the original delivery charge if the goods are faulty) within 30 days.
 If you would like to exchange to a higher priced item we will ask your agreement to pay for the difference, and if the exchange is for a lower priced item, the difference will be refunded to you.

If your order is incomplete or damaged

In the unlikely event that your order is incorrect, incomplete or damaged, please contact us on 0113 274 2638 or email us at sales@selecthomeware.co.uk.